The keyboard of Samsung Galaxy S II GT-I9100 isn’t working properly. How to fix it?

The keyboard of Samsung Galaxy S II GT-I9100 isn’t working properly. How to fix it?

If the Samsung keyboard on your Samsung Galaxy S II GT-I9100 isn’t working properly (if it takes a long time to print characters, for example, or if some keys are printing the wrong characters) it is likely due to a bug in the memory and we recommend clearing the keyboard app’s cache to get rid of it.

Please follow these steps to do so (note that the steps required for your specific device may differ slightly from these depending on its Android version):

Clear the Samsung Galaxy S II GT-I9100 keyboard app’s cache

1. From the Home screen touch Apps.

2. Touch Settings (you may need to swipe left or right to locate it first).

3. Touch Application Manager (you may need to touch the More tab first).

4. Touch Samsung Keyboard.

5. Touch Clear Cache.

Perform a software update

If clearing the cache didn’t restore the keyboard’s proper functionality we recommend checking for the most recent software update and installing it if you haven’t done so yet.

To perform a software update please follow the steps below (note that these steps may differ slightly for your specific smartphone or tablet):

1. From the Home screen touch Apps.

2. Touch Settings (you may need to swipe left or right to locate it first).

3. Touch About device.

4. Touch Software update.

5. Touch Update.

Perform a factory reset

If the keyboard still doesn’t function properly with the cache cleared and the latest software update installed then we recommend a factory reset for your Samsung Galaxy S II GT-I9100.

1. Back up all the media, text messages, etc that you wish to save. This can be done through Kies on your PC. A factory reset will wipe your Samsung Galaxy S II GT-I9100 clean, restoring the software to how it was when the device left the factory.

2. From the Home screen touch Settings.

3. Touch Back up and reset.

4. Touch Factory data reset.

5. Touch Reset device.

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